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What is raw hair?Raw hair is hair that has not been processed or altered in any way. It is collected from a single donor, ensuring the cuticles are intact and aligned in the same direction, resulting in high-quality, long-lasting hair.
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How is raw hair different from other types of hair extensions?Raw hair is unprocessed and free from chemicals, unlike other types of hair extensions that may be treated or mixed with synthetic fibers. This makes raw hair more natural-looking, durable, and less prone to tangling and shedding.
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Where is your raw hair sourced from?Our raw hair is ethically sourced from Vietnam.
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Can I color or bleach raw hair?Yes, you can color or bleach raw hair. Since it is unprocessed, it responds well to chemical treatments. However, we recommend consulting a professional to ensure the best results and to maintain the hair's quality. We recommend getting a professional to bleach the hair.
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How long does raw hair last?With proper care, raw hair can last up to 3-5 years or even longer. Its longevity makes it a great investment for those looking for durable and reusable hair extensions.
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What is the best way to care for raw hair?To maintain the quality of your raw hair, we recommend gentle washing with sulfate-free shampoo, regular conditioning, and avoiding excessive heat styling. Always detangle the hair gently and store it properly when not in use.
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Do you offer Wholesale?Unfortunately, we do not offer wholesale.
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What is your return and exchange policy?We accept returns and exchanges within 14 days of purchase, provided the hair is in its original condition and packaging. Please refer to our return policy page for detailed information on how to initiate a return or exchange.
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Do you offer international shipping?Yes, we offer international shipping to most countries. Shipping rates and delivery times vary depending on the destination. Please check our shipping policy page for more details.
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How do I place an order?Orders can be placed directly through our website. Simply select the desired products, add them to your cart, and proceed to checkout. Our customer service team is available to help.
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